TERMS AND CONDITIONS OF PURCHASE
These Terms and Conditions of Purchase (these “Terms and Conditions”) constitute a legally binding contract between Ribbleton Attunement and you regarding your purchase of digital products.
1. PRICES AND TERMS
Website pricing is for online purchases only. We reserve the right to make pricing changes or corrections on the Ribbleton website at any time, without notice.
Pricing may be in AUD (Australian Dollars) or USD (United States Dollars). The currency type will be outlined.
Upon purchase, if you are a new customers, you will receive a username and password for each subscription you purchase in the Order. For example, if you purchase only one subscription, you will receive only one username and password, and only one person may access and use the Product.
If a product is listed as having “unlimited access” or “life-time access” – this means that the product will be available as long as that product is current and active. Ribbleton reserves the right to remove products at it’s discretion.
Please note that an e-mail confirmation of your order does not guarantee acceptance of that order. We reserve the right to limit quantities or refuse to sell to any customer as circumstances dictate.
We do our best to provide our customers with accurate pricing and information for the products on our website. However because we are constantly improving our website, Ribbleton cannot guarantee 100% accuracy of all the information on our site. In the event of an error on the Ribbleton website we will make every effort to accommodate our customers while reserving the right to modify price and product information at any time.
By creating an account on our website you are registering to receive email news updates. You are able to unsubscribe from these newsletters at any time by simply following the “unsubscribe” link at the bottom of each newsletter.
2. REFUND POLICY
2.1 CLINICS, RETREATS & WORKSHOPS (not online study)
If you are purchasing a physical place at a clinic or course, your full payment will reserve your place. The places are sold on a first in with payment, first serve basis. No refunds or transfers to other clinics/courses are given if you are unable to attend, however you are welcome to find someone to replace you.
If Ribbleton cancel an event, relocate or reschedule, all liability is limited to the amount for which the ticket was purchased. Proof of purchase may be required for any refund or exchange. Ribbleton are not liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.
2.2 The Art of Attuned Training Online Course
You can participate in the The Art of Attuned Training Online Course for up to 28 days. If you decide to continue on past 28 days, your payment plan will automatically continue. If you do all the assigned work and don’t get value or feel your learning style doesn’t match how we teach, we’ll happily refund the money you’ve paid us under this Agreement less any external fees including bank, PayPal and credit card fees (usually around 3.5% of the amount paid) subject to the following conditions:
- Deadline to Apply for Refund. To be eligible for a refund, you must submit your request by email on the 28th day from when you purchased The Art of Attuned Training Online Course. The deadline exists because if you sign up for The Art of Attuned Training Online Course, we want you to get started. If you don’t plan on starting right away but want to sign up, we’d love to have you, but definitely make sure this is the right investment for you, as the refund does have a very firm deadline.
- Completed Course Work. We’ll ask for your completed course work (to make sure you gave it a go) and ask what didn’t work for you (so we can learn and improve).
- Company Discretion. After you submit your materials, all refunds are within Ribbleton Attunement’s sole discretion as to whether to grant or deny the refund request.
- Please do not enroll in The Art of Attuned Training Online Course if you just want to “check it out.” We put an extraordinary amount of time and effort into this Program, and we expect you to do the same. The Art of Attuned Training Online Course is for serious students only.
- To request a refund within your 28 day period, email firstname.lastname@example.org
2.3 The Inspiration Begins with Communication Online Course
If you decide to take the 8 week payment plan, you will be provided a free trial for 5 days before the payment plan begins. To cancel during the 5-day trial period you need to email email@example.com before the 5-day trial ends. Once the 5 day trial ends, payments as outlined will be taken each week for a period of 8 weeks. Once you have made all of the payments, you will be provided lifetime access to the course. There will be no refunds of payments made.
If you decide to take the full payment option at the discounted price - there is no trial period and there are no refunds.
2.4 All Online Courses & Programs
There are no refunds given for any online course payments that have been made (excluding The Art of Attuned Training as stated in 2.2).
To retain access to your course, full and complete payment needs to be made. If you fail to make the payments or you decide to cancel the payments, you will lose all access to the course/s.
Payment Plans & Subscriptions: If you are ordering an online course that has a payment plan or subscription, you can cancel your membership at any time by sending an email to firstname.lastname@example.org. Any payments made up until the time you cancel are not refundable. The subscription cycle is every 30 days or every 90 days depending on the program you have signed up for. Your payments will be made 30 days from the first payment date (or 90 days) at the same time of the day you made your first order. If you request a cancellation shortly after a payment is made, there are no refunds for that payment.
Ongoing Learning Program BONUS: Once your "free bonus" period is completed your ongoing subscription payments will automatically be deducted. You can cancel your membership at any time by sending an email to email@example.com. Any payments made up until the time you cancel are not refundable. The subscription cycle is every 30 days. If you request a cancellation shortly after a payment is made, there are no refunds for that payment.
For Payment Plans & Subscriptions a credit card must be active. If you cancel your card or your subscription (directly or indirectly) you will immediately lose access to the program or course. If you decide to re-enrol your subscription will restart at the beginning.
3. INTELLECTUAL PROPERTY
You agree that the Products contain proprietary information and materials, such as videos, coursework, lesson plans, training modules, photographs, software, text, graphics, images, and sound recordings (collectively, “Product Content”) that are owned by Ribbleton Attunement and are protected by copyright, trademark, and other applicable intellectual property laws. Duplicating, sharing, or uploading any Product Content, including to any sharing or social media sites, is considered stealing, and Ribbleton Attunement will prosecute such misconduct to the fullest extent permitted by law.
Ribbleton Attunement provides you with the Products solely for your personal, noncommercial use, and you agree that you will not use any of the Product Content in any way whatsoever except for use in compliance with this Agreement. You will not use any Product Content in a manner that constitutes an infringement of Ribbleton Attunement rights or that has not been authorized by Ribbleton Attunement. More specifically, unless explicitly authorized in this Agreement, you may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works of, exploit, or distribute in any manner or medium (including by email or other electronic means) any Product Content. You may, however, from time to time, download and/or print one copy of individual pages of the Product Content for your personal, noncommercial use, provided that you keep intact all copyright and other proprietary notices.
4. THIRD-PARTY MATERIALS AND WEBSITES
Ribbleton Attunement may provide links to third-party materials and websites as a convenience to you. These third-party materials and websites are not part of the Products, and they may be either withdrawn or terminated from the Products at any time without notice to you and without any liability to Ribbleton Attunement.
THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE IN CONNECTION WITH THE PRODUCTS.
WHEN ADDRESSING HORSE AND/OR PERSONAL TRAINING MATTERS IN ANY OF OUR PRODUCTS, WEBSITES, VIDEOS, NEWSLETTERS, PROGRAMS, OR OTHER CONTENT, WE’VE TAKEN REASONABLE EFFORT TO ENSURE THAT WE ACCURATELY REPRESENT OUR PROGRAMS AND THEIR ABILITY TO HELP YOU WITH YOUR HORSE. HOWEVER, RIBBLETON ATTUNEMENT DOES NOT GUARANTEE THAT YOU WILL GET ANY RESULTS USING ANY OF OUR PRODUCTS, IDEAS, STRATEGIES, OR RECOMMENDATIONS, AND NOTHING ON OUR WEBSITES OR IN OUR PRODUCTS IS A PROMISE OR GUARANTEE TO YOUR SUCCESS.